Thank you for choosing Online Store First! We are committed to providing you with the best shopping experience possible. This Shipping Policy outlines the details of our shipping practices to ensure transparency and to inform you about our delivery process.
1. Processing Time:
Orders are processed within 1 to 2 business days from the date of purchase. During peak seasons or holidays, processing times may be slightly longer. Please note that orders placed on weekends or public holidays will be processed on the next business day.
2. Shipping Methods:
We offer standard shipping for all orders, ensuring reliable and secure delivery of your purchased items. The shipping carriers we use may vary based on your location and the size/weight of the package.
3. Estimated Delivery Time:
Once your order has been processed and shipped, the estimated delivery time will depend on your location. Generally, you can expect your delivery time within 3 to 5 business days. Please note that unforeseen circumstances such as extreme weather conditions or carrier delays may affect delivery times. We appreciate your understanding in such situations.
4. Shipping Fees:
We strive to keep our shipping fees as reasonable as possible. The shipping cost for your order will be calculated based on the weight and destination of the package. During the checkout process, you will be able to view the shipping charges before finalizing your purchase.
5. Order Tracking:
Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to monitor the status of your package and estimate its delivery date.
6. International Shipping:
Currently, we only offer shipping within [mention your country/countries]. International shipping options are not available at this time. We apologize for any inconvenience this may cause and will update our policy accordingly if international shipping becomes available in the future.
7. Address Information:
Please ensure that your shipping address is accurate and complete to avoid any delivery delays or misplacement of packages. Online Store First is not responsible for packages delivered to incorrect addresses provided by the customer.
8. Order Status and Support:
If you have any questions or concerns regarding the status of your order or its delivery, you can reach out to our customer support team via email at xyz@gmail.com. Our support team will be more than happy to assist you.
9. Delayed or Lost Packages:
In the rare event that your package is significantly delayed or lost during transit, please contact our customer support team immediately. We will work diligently with the shipping carrier to resolve the issue and ensure that you receive your order as soon as possible.
10. Change in Shipping Policy:
Online Store First reserves the right to modify or update this Shipping Policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.
Please note that this Shipping Policy works in conjunction with our Terms of Service and Privacy Policy, which can be found on our website.
Contact Information:
Online Store First
Address: Nawada, New Delhi, Delhi
Email:
Thank you for shopping with Online Store First!